About the Product
Why is the MK1 non-fire regulated and MK2 fire regulated?
The MK2 fire door coordinator has a surface mounted rebate therefore not damaging the fire doors frame structure and can be used on any door material. Whereas the MK1 uses a tubular rebate which is installed into the structure of the door frame and so it is unable to be CE, UL or fire tested.
Why does the surface rebate block need to be attached to make the product work?
The rebate block must be fitted to ensure that the 2nd closing door with the rebate block on goes beyond the end of the arm on the body so that the doors shut in the correct sequence. If the rebate block is not fitted the CE mark and UL listing will become invalidated and the product will not be suitable for fire doors.
Can the product be used with panic bars?
Yes our door coordinators can be used with panic bars however the panic bars have to be positioned correctly to accommodate the door coordinator. We would always encourage getting in contact if you are unsure with any relevant drawings.
Shipping and Account Queries
What is the average lead time for an order?
This will vary depending on the finish you order the door coordinators in. For silver anodised and satin stainless steel finishes we work on a 3-4 day lead time. Maximum of 10 working days for all other finishes.
Do we ship overseas?
Yes we can arrange that on various terms depending on your delivery requirements.
How can I become a registered distributor?
Please either contact us via telephone or email to arrange for your account to be set up on +441926 259307 or email firstname.lastname@example.org. Credit checks are needed before setting up new accounts.